Monitor helps you manage your fleet of systems deployed on the field. It provides access to all the systems of the company along with their status, communication history, configuration and management. This page is also customizable to present the information that is most important to you.
All the functionalities provided by AirVantage may not be available on all the devices.
See here for more information about dashboard.
The Monitor activity is divided in three sections:
The Systems section shows all the systems READY and DEPLOYED in your company along with the device management data. You can find the description of the systems states in the Inventory section.
See simple example below:
The filtered list can be saved in a group of systems using a label:
Or directly used to perform one of the device management operation.
General and Life Cycle
|Edit||Update existing systems in bulk|
|Change Label||Add or remove labels.|
|Export Data||Export in a .csv file a copy of the latest data stored in AirVantage for multiple systems or to export in a .csv file the history of data stored in AirVantage for a given system and a period of time.|
Depending on the current state of your system, only the actions that can be triggered in that state will be available.
Module Management and Device Management
|Synchronize||Create an operation to Synchronize AirVantage with your systems.|
|Configure Communication||Change the frequency your systems are communicating with AirVantage, and also define reports and frequency of these reports.|
|Reboot||Reboot one or multiple systems.|
|Upgrade Firmware||Upgrade one or multiple systems with a new firmware.|
|Apply Template||Change the configuration of one or multiple systems applying a predefined template.|
|Apply Workflow(s)||Apply several configuration operations in sequence to one or multiple systems. See How to configure systems using Apply Workflow(s)? for help.|
|Retrieve Data||Retrieve on-demand some data from one or multiple systems using a predefined dataset.|
|Custom Command||Send a command to a system. Commands must be defined in one of the applications running in your system.|
|Send SMS||Send a text SMS to one or multiple systems. A SMS gateway needs to be configured in your company. See How to configure an SMS account? for help.|
|Wake Up||Send a wake-up message to your systems to trigger a communication with AirVantage. A SMS gateway needs to be configured in your company. See “How to configure an SMS account?” for help. The operation needs to be supported in the firmware of your device.|
|Factory reset||Reset to factory default one or multiple systems. The operation needs to be supported in the firmware of your device.|
|Install Application||Install or upgrade an embedded application on your systems.|
Depending on the capabilities of your firmware/application, only some of the operations listed above may be available.
You can switch to see your systems and status on the map from the system grid, and toggle from one to another.
Most recent activity from the device is available from the system details screen. This page provides access into the device communications history as well as device configuration, direct access to AceManager by clicking on the IP address and other functions. check System View page for details.
The details of a given system are accessed from the Systems list view clicking on the Details icon in the actions toolbar after selecting a system or directly in actions column of the system.
Sierra Wireless team is pushing new firmware packages on AirVantage so you can keep your fleet up to date with the latest features and security patches. AirVantage also provides different widgets showing which firmware versions are actually deployed on your systems and the upgrade status compared to latest released firmware.
There are two ways to launch a firmware upgrade.
Before upgrading, please ensure that the latest firmware is certified by your carrier. (You can find certification information for each firmware revision at Sierra Wireless Source
The Upgrade Status widget on the Start Page Dashboard identifies systems in need of firmware upgrades, and lets you apply the latest build to all systems of a device type with a single click.
Where all devices of a given type are already up to date, a green status icon is shown on the widget. If some or all devices of a given type need updating, an amber or red status is shown.
Upgrade the firmware of one or a group of devices:
Upgrade or install an embedded application on one or multiple devices.
AirVantage supports 2 types of alert:
Each system has got an alert state: a system can either be in alert or not in alert ‘-’.
A system in alert has at least one alert rule for which an alert is currently raised on the system. As soon as the previous alert criteria is no longer met, meaning that the system goes back to expected behavior, its alert state will go back to ‘not in alert’.
If a system is in alert state due to several alerts being raised at the same time, its alert state will be cleared only once all rule violations have been fixed.
You can easily identify systems in alert in the grid of systems using the column “alert state” and “alert state change date”.
You can use the filtering capabilities with the alert state criteria to display only systems that have at least one alert currently raised.
The loudspeaker with a red counter on the top banner displays the number of currently raised alarms on your fleet, with one different entry per system or offer and per alert rule. It appears as soon as you are logged in AirVantage.
The Monitor > Current Alerts section is displaying all alerts currently raised on your systems and offers. Consequently, only stateful alerts currently raised are displayed in this screen. The list can be filtered by Alert rule name, type of target (system or offer) and also on the specific system or offer.
Alert rules are created in the Configure activity: Alert section .
Finally you can click on an alert to show the details:
The Monitor > Alert History section is displaying the alert history of your systems (events and for stateful alerts, when they have been raised and cleared). The list can be filtered by Alert rule name, target system, target offer, or a given period of time. In a single click, you can access to the rule, the system details, the systems with targeted offer, and the system’s timeline to analyze the system(s) behavior.
Alert rules are created in the Configure activity: Alert section .
You set the alert once, and will get noticed when the alert is raised, and then when the alert is over and the system working back the expected way.
For mass configuration, templates can be created or modified starting from an existing device or from scratch. You can find how to create a new template in the Configure pages.
Configuring your systems, you may be required to specify a different value for each. This is the case for names, identifiers, passwords, or unique configuration parameters like static IP address.
AirVantage provides a way to apply this mass configuration change. The individual settings are loaded from a file (.csv format). The systems can be identified using one among:
You can create complex sequences of operations to be applied to systems in a given order, similar to Preconfiguration during registration. Apply Workflow(s) allows you to reconfigure devices that are already registered.
Click Apply Workflow(s) ( ). On the Apply Workflow(s) screen you can then drag-and-drop actions in the desired order. AirVantage executes the selected actions in the order you have chosen. See How to configure systems using Apply Workflow(s)? for more information.
You can apply workflows only to systems of the same device type and firmware.
This section provides you with helpful procedures for common tasks.