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    How to register one or more AirLink gateways?


    If you are an AirLink gateway user, the first step to using AirVantage is to register your devices in the system.

    Follow the steps below to learn how to register one or more AirLink gateways.

    Step 1: Register Gateway

    Before you can begin managing your AirLink gateways with AirVantage, you must first follow the device registration procedure.

    • Registering a few devices can easily be done via the web interface.
    • Alternatively, to register a large number of devices you can bulk import their details in a CSV file.

    Display the Register page

    Let’s go to the Register page. Click the Register widget on the Start page, or the Register tab from the top menu bar.

    Enter gateway details

    Suppose that we have an AirLink MP70 to register. Enter the serial number. AirVantage identifies the device type.

    If AirVantage does not identify your system type (or misidentifies your system type) when you enter the serial number, click Select system type in the top left corner. The device catalog appears,and you can select your system type from there.

    Your gateway’s serial number can be found in two different ways:

    • The serial number and IMEI is printed on the back of your gateway. Note, you’ll need to remove the “dash” from the serial number.

    • Or you can find a device’s serial number in ACEmanager by selecting the device’s Status > About page to view the Serial Number field (known as Global ID in older versions of ALEOS).

    Once you have entered the serial number and IMEI, give your device a name in the Name field, and enter the ACEmanager password (devices using MSCI only).

    AirLink gateways running MSCI support the device-initiated communication model; this allows the management of the gateway, without assigning a public static IP address. This model increases communication security and is the recommended configuration AirLink devices.

    Alternatively, if you prefer to initiate communications from the server at times other than the device-configured heartbeat, see How to set up server-initiated communications for AirLink Gateways.

    Now, click the Register button to start the registration.

    AirVantage will notify you once the operation has completed, and you will see your gateway at or near the top of the Device Catalog.

    The list contains all the devices that have been registered with AirVantage. They can be sorted by their Synchronization status. For example, to show unsynchronized devices, click the blue icon:

    Your newly added gateway will be shown as unsynchronized.

    Initiate communications

    Connect your gateway. All new gateways are pre-configured to automatically connect to AirVantage. However, if your gateway runs the ALEOS firmware version 4.3.1 or earlier, you will need to change its settings in ACEmanager as shown below.

    After the device’s first communication, click its Refresh button to verify the synchronization status. If the status icon becomes green, it means your system has been synchronized.

    Your device can now be monitored and configured from AirVantage. Click the Monitor the system icon to start.

    Step 2: Import Systems

    If you have a lot of devices to register, it will be simpler to perform a bulk registration.

    Create CSV file

    Click Import a list on the registration details page.

    An Import Systems dialog box opens. Download the CSV import file template by clicking Download template.

    The gateway serial number and IMEI are the only fields in the spreadsheet that must be filled in. If you only have your IMEIs, contact your reseller or Sierra Wireless; they can get a serial number conversion for you.

    If you use the AirLink Raven, PinPoint or MP gateways, you’ll be required to enter the IMEI or ESN value instead.

    It is a best practice to give your device a Name. We recommend assigning a unique one to each device to simplify identification.

    The MSCI (host) and Communication (password) fields are used only if you want to enable server-initiated communication if you are using MSCI. However, we do recommend device-initiated communication. If you want to use server-initiated communication, see How to set up server-initiated communications for AirLink gateways for more details.

    Import CSV file

    Once you’ve finished compiling the import file, go back to the Import dialog box.

    Browse and select the import .csv file. The Import dialog box alerts you if any information in the .csv file is missing or incorrect.

    Click Specify reference firmware if you want to update your devices with a specific firmware during registration.

    Click Import.

    To pre-configure the devices during registration, click Pre-configure Systems. For more information about pre-configuration, see How to register systems with an initial configuration

    You will see your list of newly registered devices added to the Register page. They will normally synchronize with AirVantage after their first communication. If they don’t manage to synchronize, please verify the AirVantage settings in ACEmanager as explained above.

    You can find more tutorials at our documentation center here

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