You can retrieve system logs on demand from AirVantage using Retrieve Logs.
Note: This action is available only for AirLink routers and gateways. The AirLink router or gateway must be running ALEOS 4.12.0 or later.
To retrieve logs for a system, click the Retrieve Logs button from the system details view. For more details, see below.
AirVantage creates a Retrieve System logs operation.
To download the logs:
On the system details screen, in the Operations widget, click Retrieve System logs after the operation has completed.
On the Retrieve System logs dialog, click Details.
Click the download link.