This section provides instructions for the first use of Sierra Wireless SIM cards.
It lists the initial requirements of the SIM regarding module and application configuration.
If you are using a Smart SIM (LITE, ADVANCED or ADVANCED w/o data monitoring), in order to get the Smart SIM function properly with a given module, please make sure that:
Please refer to the AT command reference manual of your wireless module to verify these configurations and adjust them if necessary.
A complete list of module pre-requesites are described in the Sierra Wireless Device requirements document.
If you are using a Passive SIM, there is no specific requirements towards the module, you only need to configure the APN as follows:
The PIN code is disabled by default in the SIM card. It can be enabled if needed; ask the PIN code to your support contact.
Upon first start-up of the device with a Smart SIM, the device must wait until the network scan is complete with all configured roaming agreements: order of magnitude is 15 minutes.
For following start-ups:
In order to send SMS or initiate voice calls, the international format for the destination number must be used: 00 or +, followed by the phone number without the first 0. Examples:
A list of international country codes can be found at http://www.itu.int/dms_pub/itu-t/opb/sp/T-SP-E.164D-11-2011-PDF-E.pdf
When needed, you can order SIM cards from your AirVantage account.
You will receive an email notification when SIMs will be shipped.
The SIM cards need to be activated before it can registers and communicate on the wireless network.
Once the SIM is activated, you will need to configure the APN on the module or device.
To know which APN to configure, once the SIM is activated, go on Systems > Details and check the authorized APN in the System Info widget:
In the case shown above, the APN that shall be configured on the device is
internet.swir, but in your case, depending on your location, on whether you have opted for the private APN option, the authorized APN may be different. Use the one that is displayed for your account.
Track airtime usage of your SIMs and configure alerts to be notified if something goes wrong.
The Dashboard shows some information on your fleet of SIMs:
Drill down to an individual SIM shows:
Avoid billshock by setting up alerts when airtime consumption plan thresholds are being reached.
Facing an issue in any of the steps? Please contact us from your account: https://eu.airvantage.net/accounts/
Now your Smart SIM shall be ready to use, you can take a look to the tutorials to prepare your device to communicate with AirVantage.
Facing an issue in any of the steps?