On receipt of ActiveMQ email

Note: This procedure only applies to those installations that have enabled email, by having either a valid functional SMTP relay configured or AMM email traffic white listed by the recipient’s domain. Monit email alerts must be enabled and configured via the AMMs configuration (not enabled by default). Please contact Technical Support if you need assistance configuring mail.

If ActiveMQ stops unexpectedly, only an alert email is sent to the AMM administrator. Service recovery must be performed manually by stopping and restarting the AMM services using the ammctl command.

1. Become user root either by logging in on the console as root, or by logging in as user imtadmin and executing su -
2. Check the status of amctl. Type amctl status.
3. To stop the AMM server, type ammctl stop.
4. To start the AMM server, type ammctl start.

ActiveMQ is a critical service. If the administrator does not take prompt action and AMM services are left running without ActiveMQ, this may lead to unexpected behavior, such as service failures and database inconsistencies.

If ammctl does not start all core amm processes, please contact Technical Support for assistance.