Each AirLink Enterprise Connect device is a bundle of an ES440 gateway, a SIM from our airtime provider partner and an AVMS subscription.
In order to enable the remote monitoring of the ES440 with Sierra Wireless AirVantage you need to follow a staging procedure.
Please refer to the Install and configure Butler section.
Customer shall receive the device ready to use, with SIM already inserted in the device. To this purpose:
Once the ES440 has been set up and registrated in AirVantage, you will be asked to unplug it and start a new cycle.
If, for any reason, your staging does not end with the window indicating staging success, please:
- Verify the SIM is inserted,
- Unplug your device and plug it again.
- For Windows users, check that the Internet trafic is correctly routed via your main connection (and not via the GW). If not, you may require to adjust the metrics of the different network interfaces. Please check Windows support pages for more information.
If still experiencing issues, then contact the support team.
Butler final staging step is the registration on AirVantage of the ES440 in your customer account.
Therefore, the computer that will run Butler must be connected to the Internet.
To install it, just unzip the archive in the folder of your choice.
Butler embeds an FTP server so that the ES440 can retrieve various configuration files. To make it work under Windows, you have to disable your firewall settings.
You can now go back to the staging procedure .