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    How to configure private networks for proper device operation

    Overview of DNS and Firewall Considerations for AirVantage and ALMS

    AirLink routers and Semtech cellular modules require access to firmware updates and work best within a managed environment. AirVantage is the management platform for Semtech modules, and AirLink Management Service (ALMS) provides additional functionality for managing AirLink routers and Semtech cellular plans. If your firewall cannot be configured for DNS-based destinations, then the IP address used must be dynamically updated through ongoing DNS resolution.

    The following are the requirements for firewall rules and required DNS entries to support these products in a safe and secure manner. These are relevant to private cellular networks, and also to router operation within a full tunnel VPN environment where management traffic is restricted.

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    DNS Entries

    The following DNS entries must be propagated to your internal DNS server(s) in order to support proper router behavior. The complete domains are required as most traffic is directed to specific subdomains, including for regional data center locations.

    • airvantage.net
    • m2mop.net

    Firewall Rules

    The following ports must be allowed for outbound access (from your private network outbound to the domains listed and their corresponding responses) to the appropriate regional domains to support router communication and management, including firmware upgrades. All AirVantage and ALMS traffic should be configured by name for best results in the event of an address change.

    Note: In the case of routers that include out-of-band management (OOBM), only the Lightweight M2M (LwM2M) traffic is currently allowed through the OOBM link. Firmware downloads and log file uploads must be facilitated over a higher capacity WAN link, so firewall rules must be implemented on any private network link to support these services.

    DESTINATION PORT/PROTOCOL DESTINATION NAME FUNCTION NOTES
    UDP 5684/LwM2M bs.airvantage.net Bootstrap No device operational data is sent during bootstrap. All data is encrypted. One single global address.
    UDP 5684/LwM2M bsds.airvantage.net Dual-stack bootstrap (see Dual stack (IPv4 and IPv6) Support below) No device operational data is sent during bootstrap. All data is encrypted. One single global address.
    UDP 5686/LwM2M

    lw.na.airvantage.net

    lw.eu.airvantage.net

    lw.cad.airvantage.net

    lw.au.airvantage.net

    Device management communications

    All data is encrypted. Traffic is sent only to the regional data center where your account is located.

    • na is North America (USA)
    • eu is EMEA
    • cad is Canada
    • au is Australia

    UDP 5686/LwM2M

    lwds.na.airvantage.net

    lwds.eu.airvantage.net

    lwds.cad.airvantage.net

    lwds.au.airvantage.net

    Dual-stack device management communications

    All data is encrypted. Traffic is sent only to the regional data center where your account is located.

    • na is North America (USA)
    • eu is EMEA
    • cad is Canada
    • au is Australia

    TCP 443/HTTPS

    na.airvantage.net

    na.m2mop.net

    eu.airvantage.net

    eu.m2mop.net

    cad.airvantage.net

    au.airvantage.net

    Firmware downloads and log file upload

    Download is from digitally secured repository. Log files are sent over secured link. Some DNS entries are required for supporting legacy devices, and so are not needed for the newest AV/ALMS instances.

    Traffic is sent only to the regional data center where your account is located.

    • na is North America (USA)
    • eu is EMEA
    • cad is Canada
    • au is Australia

    TCP 443/HTTPS

    dm.na.airvantage.net

    dm.eu.airvantage.net

    dm.cad.airvantage.net

    dm.au.airvantage.net

    Dual-stack-enabled firmware downloads and log file upload

    Download is from digitally secured repository. Log files are sent over secured link.

    Traffic is sent only to the regional data center where your account is located.

    • na is North America (USA)
    • eu is EMEA
    • cad is Canada
    • au is Australia

    TCP 44900/M3DA

    na.airvantage.net

    eu.airvantage.net

    cad.airvantage.net

    au.airvantage.net

    ALEOS Application Framework (AAF) traffic

    Only required by ALEOS router customers using M3DA/AAF, including ALEOS vehicle telemetry. Traffic is sent only to the regional data center where your account is located.

    • na is North America (USA)
    • eu is EMEA
    • cad is Canada
    • au is Australia

    TCP 8883/MQTT over TLS

    na.airvantage.net

    eu.airvantage.net

    cad.airvantage.net

    au.airvantage.net

    Encrypted MQTT traffic

    Only required by ALEOS router customers who have AAF applications configured to report MQTT data to ALMS, including ALEOS vehicle telemetry. Unsecured MQTT (TCP/1883) should never be used. Traffic is sent only to the regional datacenter where your account is located.

    • na is North America (USA)
    • eu is EMEA
    • cad is Canada
    • au is Australia

    Dual stack (IPv4 and IPv6) Support

    AirVantage now supports both IPv4 and IPv6 connectivity, allowing you to connect and manage your AirLink routers, modules or other devices across different network configurations. IPv6 support includes bootstrap provisioning, device management communications (over LWM2M only), firmware downloads, and log file uploads.

    Supported Features

    When using the new endpoint, the following operations are supported on AirLink OS devices running AirLink OS 6.0 or later:

    • Device bootstrap and registration
    • Device management communications (over LWM2M only)
    • Firmware over-the-air (FOTA) downloads
    • Device log file uploads

    Device Compatibility

    IPv6 support is available on newer Semtech routers and modules that support dual-stack (IPv4/IPv6) networking. To verify whether your specific device model supports IPv6, please consult the documentation for your router or module product line.

    • RX400 and EX400: AirLink OS 6.0 or later
    • XR90, XR80, XR60 and RX55: AirLink OS 6.1 (release date TBA) or later

    Connectivity Options

    AirVantage supports the following connectivity scenarios.

    CONNECTIVITY SCENARIO NETWORK REQUIREMENT PLATFORM ENDPOINT CONFIGURATION REQUIRED
    IPv4-Only Networks (Legacy) IPv4 connectivity IPv4 bootstrap and device management No change to the current network configuration, as described on this page
    IPv6/Dual-stack with DNS64/NAT64 Translation IPv4+IPv6 or IPv6 with DNS64/NAT64 translation enabled IPv4 bootstrap and device management (accessed via translation) Configure your network for DNS64/NAT64.
    IPv6/Dual-Stack without Translation layer

    IPv4+IPv6 (dual-Stack) or IPv6 only Internet connectivity.

    No (or dynamic) IP-based filtering on new AirVantage Endpoints DNS

    Dual-Stack Device-Management Endpoints

    Company must be enabled for IPv6 on platform (contact support).

    Optional: Manual device configuration to use dual-bootstrap endpoint url (IPv6-only scenario).

    Devices on an IPv6-only network without translation layer should not be rolled back without backup connectivity.

    Enabling IPv6 for Your Devices

    To use native IPv6 connectivity:

    1. Ensure your device is an Airlink OS device with firmware versions above 6.0.0.
    2. Contact Semtech support to request IPv6 enablement for the associated company.
    3. Deploy devices on your IPv6 or dual-stack network.

    Once enabled, devices will automatically connect to the new device management endpoint after successful bootstrap.

    Network Configuration

    Proper network configuration is essential for successful device connectivity to AirVantage. This includes DNS resolution and firewall rules to allow communication between your devices and the platform endpoints.

    For detailed information on DNS configuration, firewall requirements, port configurations, and private network setup for both IPv4 and IPv6 connectivity, see Firewall Rules above.

    Backward Compatibility

    All existing IPv4 deployments continue to function without modification. Devices connecting to the original IPv4 bootstrap endpoint will continue using IPv4 for all platform communications, ensuring zero disruption to current operations.

    Support

    For assistance with IPv6 enablement or configuration questions, please contact Semtech support.

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