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How to upgrade Firmware on my AirPrime module or AirLink programmable modem?

You can upgrade the firmware on a single device or in bulk. The operation will handle the upgrade of the firmware.

Identify the systems to upgrade

Click on Monitor > Systems to view the list of your deployed AirPrime modules. The you will need to select one or several Systems from the list to be upgraded. As the firmware packages are specific per type of device, we advise that the selection contains devices of the same type. To this purpose, you can use the System type widget or the grid filter:

Then finetune your selection by optionally applying additional filters (labels, firmware version, etc…) to the displayed systems:

You may then further restrict your selection using the tick boxes on the column at the left of the grid. Note that ticking the box in the header column will select all corresponding systems (not limited to the paginated view)

Select the firmware you want to upgrade to

After having selected the candidate systems for upgrade, click on the Upgrade Firmware button in grid menu. The Upgrade Firmware dialog box opens. It displays the list of firmware already available in MyApp. These are the firmware that have already been used at least once within your company. Choose firmware package in the Firmware drop-down menu.

If upgrading to a new version the very first time it may be necessary to click the magnifying glass icon to search for new firmware among the Public Apps. Note that once the firmware is selected, it will be copied to your company’s My Apps list and will be available from the pull-down list for the next use. To search for a firmware for a specific type of device, you can search by firmware Name and/or firmware Revision as shown below:

You must be aware that when selecting a version to which you want to upgrade, the binary package may contain different binaries to upgrade to the same version: the delta, the delta+reverse and/or the full binary. AirVantage will select the package to apply following those criteria:

  • by default the delta+reverse option to optimize bandwidth and provide the capability to revert the operation.
  • if delta+reverse is not present, then the delta only will be provided to optimize bandwidth.
  • if none of the above was feasible, then the full binary will be used.

If there is no binary valid in the package to upgrade from version A to version B, and no full binary for version B, you will get an error ‘No binary available’. In that case, please contact your usual AirPrime support contact.

Optionally schedule the update

By default the firmware will be updated on the next connection from the device. As for any operation, you can schedule the upgrade for a specified future date and time. Refer to paragraph How to schedule an operation from How to use Operations?

Monitor upgrade success

System Operations widget in system grid gives a summary status of the upgrade operation just launched. If the operation is still in progress, the overall status will be In progress. Once terminated, you will get the date of termination.

For more information, click on the specific operation. It opens the operation details popup. From there, you can click on a specific system to view the different stepping stones of the firmware upgrade and/or the reason for error. You can also filter the result to spot the systems for which upgrade failed or the result for a specific system.

Once the operation is terminated, if some upgrades did not go through, you can use the Retry button that will relaunch the operation on all the systems for which it failed or was cancelled.

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