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    What's new in 15.11 - November 2015

    Top 3 Features

    ALMS Account Management

    With ALMS Account Management, accessible from the My Account section in Admin menu, you can now actively manage your account including token consumption and remaining token stock.

    This new functionality brings online full visibility with:

    • a summary of the token stock evolution over the current month, and how it is predicted to evolve based on the number of activated system.
    • an estimated date at which you will need to refill the stock by purchasing more tokens
    • the historical token stock use over the last past 12 months
    • the list of fulfilled orders within the last year, along with reference and number of service packs bought for better tracability
    • the last 12 months token reports (that you also received on a monthly basis by email) that are now also accessible online.
    • your account details including your company name, your offer and trial vs. commercial status

    The access to AirLink Account Management is restricted to company admins.

    For more information, please refer to the related section in documentation.

    ALMS Infrastructure migration to Amazon Web Services

    As focussing on our services and the business value for customers is our number one priority, we made a strategic move in terms of infrastructure hosting by migrating to a best in class infrastructure service provider for hosting our platform.

    We selected Amazon Web Services (AWS) which is the leader in Cloud Services, with more than 1 million customers. They provide a leading and complete range of product offerings, on which you can confidently rely to develop your solution. They also rely on a worldwide offering.

    With this migration, here are the main changes and benefits for customers:

    Data Residency & Service Resiliency

    AirVantage is now deployed in the US (in Oregon), including data storage within US and also a disaster recovery procedure performed locally (in same AWS region).

    For each region, AWS proposes several availability zones (AZ). Each AZ is located in a different building, distant from each other, with its own electrical circuits, cooling and network. In case of destruction of 1 AZ, the application would still be running on the other AZ. Each component of AirVantage is deployed in at least 2 availability zones, therefore ensuring maximal service availability. With this setup, the hosting infrastructure for AirVantage is equivalent to a Tier IV data-center which is the highest possible classification.

    Securely Build

    The AWS cloud infrastructure is housed in AWS’s highly secure data centers, which utilize state-of-the art electronic surveillance and multi-factor access control systems. Data centers are staffed 24x7 by trained security guards.

    Service Availability and Monitoring

    The AWS infrastructure is protected by extensive network and security monitoring systems. AWS constantly monitors its services and performs vulnerability tests multiple times a day. On top of the AWS infrastructure, AirVantage is monitored 247/365 by Sierra Wireless employees.

    AirVantage also uses the AWS built-in auto-scaling mechanism, that automatically restarts defective services therefore optimizing service availability.

    Highly accreditated

    AWS has achieved compliance with an extensive list of global security standards, including ISO 27001, SOC, the PCI Data Security Standard, etc… For the full list of certifications, check here

    Easier firmware upgrade

    Functionalites have been added to ALMS to track the need of firmware upgrade and ease the upgrade of gateways. The first one is a widget available from the start page dashboard caroussel. You can add it to your dashboard by clicking on the customize button.

    This new Upgrade Status widget gives you a quick view on whether your fleet is up-to-date with the latest firmware. The fleet is split into gateway types, and for each type, you have a summary icon aside. For the given type, here are the upgrade status that can be displayed with meaning:

    All your gateway fleet is up to date with latest firmware.

    Part of your fleet is up to date with latest firmware, but some gateways still need to be upgraded.

    None of your gateways for this specific type is reporting the latest firmware. You should consider upgrading.

    For a specific gateway type and firmware version, in case it needs to be upgraded, you have an upgrade button enabling you to upgrade the corresponding systems to the latest firmware version very easily.

    In addition to this upgrade status widget, when selecting in the grid one or more systems to upgrade, we now propose to upgrade to the latest firmware version by default. You can still choose to upgrade to another version of your choice, by searching the specific version in the firmware repository.

    Other improvements

    RV50 in ALMS

    You now have the capability to remotely configure and monitor your RV50 within your fleet of AirLink Gateways.

    To Register an RV50, you will have to provide 2 identifiers, its Serial Number and its IMEI, both accessible from the sticker label under the gateway.

    Data usage

    The system details dashboard now includes a new widget named AirTime Consumption (device estimation). This widget is displaying the evolution of the gateway airtime consumption within the month. The graph shows the cumulated values day after day, with data sent in blue and data received in green.

    Hoovering over a specific bar in the graph, you can see the overall usage till this selected day as well as the delta with previous day.

    Please note that these data are estimated by the device on the WAN interface and can differ from what the carrier is reporting.

    This new functionality is taking advantage of the values persisted bytes sent and persisted bytes received available for ALEOS 4.3.6. and above. To benefit from this new functionality, you will need to launch a configure communication on your devices (with status report enabled).

    Passwords in configuration

    Starting from ALEOS 4.5.x, all passwords and PSKs from the device configuration are now masked for security reasons. Only users having the rights to modify such fields will have the capability to view those specific values.